Does supporting a business mean staying silent when the service is terrible? And when a customer decides to speak up publicly, is that accountability or an unnecessary attempt to destroy someone's…
Tag: CUSTOMER SERVICE
There was a time when contacting customer service felt relatively straightforward. You had a problem. You called a company. A human being answered. You explained the problem. The human being attempted to…
I recently ordered gift tags for a crafty idea at work. I wanted to get them pretty fast and decided to search Amazon versus riding around in hopes of finding what…
Consumer Encounter Date: July 31st -present Location: Nissan of Roanoke Rapids People I encountered: Brian, Stephanie, Mike , a nameless technician who gave me a full view of plumbers crack while changing…